What are the features?
The RapidStor Tenant Account Portal allows your customers to easily sign up for and create an online account.
Once they have signed up, they will be able to:
- Update their contact details
- View their payment history
- Make one-off payments
- Set up automatic payments
Adding the code snippet to your website
You can find the code snippet to add to your website for RapidStor’s Tenant Accounts by logging into the backend of RapidStor and navigating to the ‘Tenant Accounts’ area:
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From here, you can copy the code snippet and insert it into your website. If you are unsure on how to do this, you can contact us for further assistance with this 😊
How a Tenant sign’s up for a Tenant Account in RapidStor
In order for someone to sign up for a Tenant Account in RapidStor, they must already be a tenant registered with an email address.
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The Tenant Account has now been successfully completed!
Updating Tenant Account details using RapidStor
The RapidStor Tenant Accounts allows Tenants to update their details online.
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This is where the Tenant can update their personal details. Any changes made here will also be made to their account SiteLink. When a Tenant makes a change to their personal details online, a note will be added to their account.
Making payments online using RapidStor Tenant Accounts
Tenants can also make payments online and even set up automatic payments using RapidStor Tenant Accounts.
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From here, you can see four (4) different tabs at the top of the screen; ‘Payment History’, ‘Make a Payment’, ‘Auto Payment’, and ‘Contact Us’. The tabs we will be focusing on today are the two (2) middle tabs.
Making one-off payments
If a Tenant wants to make a one-off payment online, they will need to select the ‘Make a Payment’ tab. Once they click on this tab, they will be taken to a screen that looks similar to the screenshot below:
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Once the Tenant has filled in their details and chosen the payment option they would like to go with, the Tenant will then need to click the ‘Process Payment’ button in order to process the payment.
Setting up Automatic Payments
If a Tenant wants to set up automatic payment online, they will need to select the ‘Auto Payment’ tab. Once they click on this tab, they will be taken to a screen that looks similar to the screenshot below:
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